Many may be asking about our latest GDPoint and how to use them and grabbing the rewards. We had come up with the FAQ to ease your queries.
Account Registration & Login information:
To register as member, there are two (2) methods. One is to download the apps via their Apple Apps Store or Android’s GooglePlay. In here, you will find the new button of POINTS then click and register from the mobile apps.
Second, you can visit our official website , www.gdpoints.com and click REGISTER to reister yourself as member.
Yes, our OTP SMS do support overseas number. If you did not receive the SMS, kindly contact us.
Yes you can. No name or ID for verification purposes. We only need your mobile number to receive SMS for verification. Of course, you can use any proxy number, we are ok with it.
You can always recover your password from the website and app. Simply click the recover button and request for the OTP.
After you purchased the 4D number, you will find the points code or QR code image on the bet slip. You can collect the points by key in the 16 digits points code manually, or scan the QR from our mobile app.
Yes, currently we don’t allow for point collection from website, and it’s only can collect from our mobile app. Website is only open for new registration, login to check your account status, and to redeem prizes.
Due to many of our agents’ printers could not support the QR printing features, hence we will print the 16 digits code on the receipt, user can still manually key in the points. For agents who carry the new printer, then their receipt will have QR code image.
Simply open GDLotto official mobile app (please update if don’t see the GDPoints features), click the POINTS button, then select “COLLECT POINTS”, and enter the 16 digits code.
Our standard points code is 16 digits.
As per our study, one user will not buy more than 2 times per day. Hence, our policy is limit to 3 receipts per day.
The points code is valid for 3 days.
There is no limit to collect your points. We only limit on the total 3 receipts per day.
Our point collection structure is RM1 for 10 points.
You will earn 15 points for RM1.50. But your receipt is RM1.55, still you will only get 15 points instead of 15.5.
Login to your account (either web or mobile app), browse through the product catalogue and click the redeem button. Then double confirm on the redemption details.
No, user is required to use full points to redeem all our prizes. We don’t accept cash plus points method for any of our redemption.
The delivery will normally take 1 to 2 days. All delivery works are given to the local courier company.
No, the points are only for prizes exchange, and it’s not exchangeable for cash.
No, the points are only use for loyalty purpose.
No, your points are not allowed to transfer to another user account.